PRIVACY POLICY

Our commitment to protecting your personal information.
This website (the “Site”) is managed by AHWS – ATLANTIC HEALTH AND WELLNESS SUMMIT, LDA.

Introduction

As an international Business-to-Business Communication and Exhibition organization, data, training and information are at the heart of what AHWS does. We take privacy and the protection of data and information seriously and are committed to handling the personal information of everyone we interact with, whether customers, suppliers, colleagues or any other community, responsibly and in a way that meets legal requirements of the countries in which we operate.

As part of the use of AHWS Solution groups and services, when you browse our websites and contact the business, data and information is collected. This privacy policy (the “Privacy Policy”) sets out AHWS’s approach to protecting and maintaining the privacy of such personal information and explains what data is collected, how it is used, the legal basis for its use, and the rights individuals have about this data.

About AHWS

The AHWS Exhibition Division connects groups looking to identify new contacts, develop relationships, improve and expand their businesses. We bring together communities across industries to share information, gain inspiration and secure new business, creating platforms for organizations to build profitable alliances, create value and drive business success.

This Privacy Policy explains how AHWS collects, uses and protects your personal information. This includes products and services provided by the brand like Atlantic Health Wellness Summit. The Exhibition Division’s central data team, operating through AHWS (Portugal), controls all decisions regarding the processing of personal information by the Exhibition Division. This Privacy Policy is issued on behalf of the AHWS Exhibition Division where it appears, includes this relevant brand/division/product/service processing your data.

What We Collect

This section explains the personal information that may be collected when you use our products and services, and other personal data that we may receive from other sources.
In this Privacy Policy, the term “personal information” refers to the types of information we may collect and use, which include:

Contact details such as name, email address, postal address and telephone number;
Nationality and professional background information;
Usernames and passwords;
Payment information, such as credit or debit card number; Comments, feedback, posts and other content you send;
Communication interests and preferences, including marketing permissions where appropriate;
Location information (e.g. via mobile apps).

We collect and use your personal information in the following main categories:

Such as customer/consumer data, related to transactions, sales leads or analytics;
Such as contact data, which includes academic and corporate customer contact details, such as account manager/key contact details at corporate customers, and subscriber/user data;
In connection with an event, for example, exhibition or conference visitors, delegates, exhibitors, speakers and participant data;
Product/intelligence data, collected through market research and customer surveys;
Data from authors, publishers, learned societies and speakers associated with the delivery of publishing contracts and services.

Sensitive Personal Data

If we collect or store sensitive personal data, such as information relating to health, beliefs or political affiliation, we will usually ask for your explicit consent. However, there are some situations where we may not be able to request consent, such as if you have an accident at one of our events. If this occurs, we will ensure that your privacy rights are protected.

How and Why Personal Information Is Used

This section explains in detail how and why we use personal information.

Legal Processing In Europe

AHWS collects and uses personal information. The legal bases we use for this activity in Europe, as required by European data protection laws, are:

When it is necessary to enter into or perform a contract
When we have a legitimate interest in doing so, as long as your rights do not override those interests
When you consented to its use
When it is in your vital interests to share your personal details, for example with emergency services
When necessary to comply with our legal obligations

Sales, Administration and Product Consultations

As part of a purchase, product inquiry, information request and for account administration, we collect information such as name, country, job title, company information or academic affiliation, address, email address and telephone number.

If you have made an inquiry about us, products or services, whether online or over the telephone, we will use personal information to respond to the inquiry or take other steps at your request, before entering into a contract. For example, we collect the email addresses and additional contact details of those who email us to request information. When a sales representative speaks on the phone, calls are recorded for training and monitoring purposes only.

If you have registered for or purchased a product or service, including on a trial basis, personal information will be used to provide that product or service, communicate about it and handle payments as necessary for the performance of the contract you have entered into.

For purchases, payment information including credit/debit card number/bank details and billing addresses are also collected. When payment card processors are used to facilitate payment card transactions on our website, the data will be collected and used in accordance with the privacy policy of those data processors.

If personal information is relevant to certain products and is freely available through public sources, such as on a website related to your work or profession, we may use this personal information to provide customers with our products as part of our legitimate interests as an organization commercial.

Event and exhibition management

If you have agreed to participate in one of our events as a speaker, sponsor, exhibitor or participant, personal information is used in connection with the running of the event, to handle payments or for other purposes as necessary for the performance of the contract entered into. We will also use personal information to maintain our databases, evaluate your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events, as part of the legitimate interests we have as a commercial organisation.

Additionally, we sometimes take photos and videos at our events, which may feature attendees, speakers, sponsors or exhibitors. When these photos and videos are taken, where you may appear as an attendee, speaker, sponsor or exhibitor, we may use these photos and videos for promotional purposes.

Marketing

We will use personal information to send you newsletters, offers or other marketing emails to keep you up to date with news, events and products that may be of interest to you. Depending on the nature of your interaction with us and the laws of the country where you live, you may have given your active consent to this by opting in, or we may be entitled to rely on your implied consent or our legitimate interests. The opportunity to opt-out of receiving future marketing emails will always be provided, and information on how to do so will be given when your personal information is collected and in each marketing email sent. You have the right to change your marketing preferences at any time.

To make such a request, please email: hello@atlantichealthwellnesssumit.com
or write to:
AHWS – ATLANTIC HEALTH AND WELLNESS SUMMIT, LDA
Av. Alberto Sampaio, 20 1.º Andar 3510-027 Viseu, Portugal.

Customer and Prospect Management (Including Analytics and Product Management)

We may use personal information, combined with publicly available data and your demographic data, to deliver products and services, choose relevant offers that may be of interest to you, to improve our existing products and services, and to develop new products and services, such as part of our legitimate interests as a business organisation. This may include automated profiling and campaign management techniques.

Bulletin Boards or Chat Areas

When you disclose personal information on any public bulletin board or chat areas of this site, or any other site used as a result of your use of this site, such personal information may be collected and used by anyone viewing that board or area. This may result in unsolicited messages from other participants or other parties, for which we are not responsible. When you participate in our customer consultation chat areas, we will use any information you provide to help recommend our products and/or assist with confirming any order you wish to place.

Compliance with Legal Obligations

How we protect personal information

Any personal information provided to us will be treated with the greatest care and security. This section sets out some of the security measures in place.

A variety of physical and technical measures are used to keep data secure and prevent unauthorized access to, or use or disclosure of, personal information.

Electronic data and databases are stored on secure computer systems and we control who has access to the information, using physical and electronic means. Those responsible receive training in data protection, and we have detailed security and data protection policies that they are obliged to follow when handling personal data.

All reasonable steps are taken to ensure that your personal information is kept secure against unauthorized access, but we cannot guarantee that it will be secure during the process of transmission to this website because such transmission is not controlled by us. We make use of HTTPS (Secure HTTP), whereby the communication protocol is encrypted via Transport Layer Security for secure communication over a computer network. The website is loaded via HTTPS, represented by the lock icon in your web browser, which ensures that the transmission is secure and is demonstrated by a certificate issued by an official security certification authority for AHWS.

International transfer of personal information

As an international company and because of the technologies we use, personal information may be accessed by third-party service providers in locations outside the European Economic Area, whose data protection laws may not be as comprehensive as those in Europe.
To ensure the same level of protection when processing takes place outside the European Economic Area, we use appropriate safeguards approved by the European Commission.
We apply appropriate protection to ensure that your personal data remains adequately protected and is treated in accordance with this Privacy Policy. Informa has international data transfer agreements between its companies and with relevant third-party service providers based on standard contractual clauses approved by the European Commission.

Cookies

A cookie is a small text file containing a user ID that is automatically placed on a user’s computer or other device when visiting a website. Cookies record the pages visited and the actions taken on a website, but they do not contain personal information. From time to time we may use cookies for purposes including administering the website; track your activity on the website; collect broad demographic information for aggregate use to improve the site; and offer time-saving or customizable features on the website. For more information, visit our Cookies Policy.

Third-party links

This website contains links to websites of other businesses, potentially including websites of other businesses within AHWS. These businesses will have their own privacy policies, tailored to their business practices and the industries in which they operate, and if you follow these links, we recommend reviewing each site’s privacy policy to understand how personal data is used in that instance. The inclusion of links to these sites does not imply an endorsement or validation of their content, and we are not responsible for their privacy practices nor do we accept any liability in connection with the content of these sites.

Who we share personal information with

As an international company, to provide products and services, we may share your information for specific reasons. This section explains how and why we share personal data with other companies within AHWS, suppliers and other third parties.

Sharing with service providers

We may share personal information with third parties to help provide products and services to you. These third-party data processors are bound to comply with data protection legislation through contracts that protect the personal information shared with us. They may include: IT hosting and marketing technology providers, web and data hosting providers, mailing houses, ad servers, logistics and general services contractors, on-site health and safety partners, registration partners events, sales platform and other event collaboration partners.

Sharing with other organizations

We may share personal information with trusted partner organizations for marketing purposes in accordance with local data laws and, where appropriate, your permissions. If your personal information is subject to European data protection laws, it will not be shared with third parties for marketing purposes unless you have given your consent to do so.
We may share your personal information with third parties outside of AHWS in the event of a sale, merger, acquisition, partnership, joint venture or related negotiations with respect to all or part of our business.
In some circumstances, we may be legally required to disclose your personal information because a court, police, other judicial or law enforcement body or government entity has asked us to do so.
How long information is kept. We will keep your personal information for as long as necessary and as permitted by applicable laws.
We will retain personal information for as long as we are using it as described in the section above, and may continue to retain it after those uses have ended where we have a legitimate business reason. For example, if you have opted out of receiving marketing communications from us, we will keep limited details about you to ensure that your opt-out request is honored. We may also continue to retain your personal information to comply with our legal requirements or to defend or exercise our legal rights.
The period for which we will retain personal information will depend on the purposes for which it is retained. After we no longer need your personal information, it will be securely deleted or destroyed.

How to update your marketing information and preferences

We want to ensure that you maintain control over your personal information. We try to ensure that the personal information we hold about you is accurate and up to date, and will always offer you the opportunity to opt-out of receiving marketing communications in the future.
Information on how to opt-out will be provided when we collect your personal information and specified in each marketing email sent. If at any time you would like to update or correct such personal information, or opt out of receiving future marketing communications, please email: hello@atlantichealthwellnesssumit.com or write to:

Database Manager
AHWS – ATLANTIC HEALTH AND WELLNESS SUMMIT, LDA
Av. Alberto Sampaio, 20 1.º Andar
3510-027 Viseu,
Portugal.

Your rights

AWHS operates in countries with data protection laws that may provide individuals with the right to access and control their information. We will always allow you to exercise the rights provided for by data protection laws.
EU data protection laws grant individuals a range of rights when data and information is collected and used by companies that are active and operating in Europe. Under the General Data Protection Regulation, these are:

The right to confirmation as to whether or not we hold your personal data and, if so, to obtain a copy of the personal information we hold. This is known as a subject data access request;
The right to have inaccurate data corrected;
The right to have your data erased. This, however, does not apply where it is necessary for us to continue to use the data for a lawful reason;
The right to request restriction or deletion of your personal data (such as we will stop using the data but we may continue to store it);
The right to have your personal data that you have provided to us, based on consent or the performance of a contract, and, where technically feasible, transmitted in a common electronic format to or directly to another company;
The right to object to the use of your data. Specifically, you have the right to object to our use for marketing and in relation to automated decision-making, including profiling where there may be legal or significantly similar effects.

There are exceptions to the above rights. When you make a request as part of these rights, we will always try to respond to your request, although there may be situations where we are unable to do so.
Depending on the laws of the country where you live, you may have other rights in relation to your personal information. If you wish to exercise any legal right in relation to your personal information, please contact us using one of the methods described in the ‘Contact’ section below.
In some cases, we may have the right to refuse a request you make regarding your personal information in accordance with applicable laws. We will explain if this is the case. Otherwise, we will respond to your request as promptly as possible. If you have requested that we stop sending you marketing messages, please note that you may still receive them for a short period while your order is processed.

Database Manager:

AHWS – ATLANTIC HEALTH AND WELLNESS SUMMIT, LDA
Av. Alberto Sampaio, 20 1.º Andar
3510-027 Viseu,
Portugal.

Contacts

If you have any questions about this Privacy Policy, you can contact the Data Protection Officer at AHWS – ATLANTIC HEALTH AND WELLNESS SUMMIT, LDA.
If you have any questions about this Privacy Policy or our use of your information, please email us at hello@atlantichealthwellnesssumit.com or write to our Database Team at the following address:
AHWS Data Protection Officer
Av. Alberto Sampaio, 20 1.º Andar
3510-027 Viseu,
Portugal.

We hope to resolve any privacy concerns you may have.

Changes to this Privacy Policy

To keep pace with changing legislation, best practices and changes in the way we process personal data, this Privacy Policy may be revised at any time without notice and an updated version will be published on this website. Checking periodically means you are aware of any changes. This Privacy Policy should be read in conjunction with, and is also subject to, the website’s Terms of Use.

This Privacy Policy was last updated on April 29, 2024.